Personal information collected will generally include:
Sicky will only collect sensitive information if the relevant individual consents to the collection of that information or if that collection is required by law in specific circumstances such as matters of individual or public health or safety.
We collect personal information from you directly, if it is practical to do so, through our in the following ways:
Sicky may also access personal information:
Personal information collected by Sicky may be used or disclosed.
Sicky collects personal information:
Personal information that we collect may be disclosed to Sicky’s agents, contractors or third party service providers who provide administrative, telecommunications, computer or other services to Sicky in connection with the operation of Sicky’s business and who are under duties to Sicky to keep such information confidential and secure.
We may also disclose your patient information with relevant healthcare professionals to enable individuals to receive relevant services from Sicky.
Sicky is committed to ensuring your information is accurate and has processes in place to ensure that the accuracy of this information is maintained. If you believe that the personal information Sicky holds about you is inaccurate, please contact us at firstname.lastname@example.org.
Other than as described in this Policy or permitted under the Privacy Act, Sicky uses its reasonable endeavours to protect personal information. As such, Sicky will ensure that personal information is not disclosed to any person unnecessarily or irresponsibly. Due to the sensitive nature of the information collected by Sicky to provide its services, reasonable precautions are taken to ensure the security of that information. Therefore, personal information may be stored electronically and / or in hard copy form. All electronically stored files are password-protected on several levels, and regular backups of data are performed.
On request, you may have access to your personal information held by Sicky, except in certain circumstances such as where access may be denied under the Privacy Act or other relevant laws. For example, access can be denied when letting a patient see their records would pose a serious threat to the patient’s life or health, or the life or health of someone else (such as a relative, the health service provider, staff or other patients).
Sicky’s website contains links to other sites. Please be aware that Sicky is not responsible for the privacy practices of any linked sites. We encourage users who leave our site to read the privacy statements of each and every linked website that they choose to visit. All links to external sites are provided for your convenience. The information, products and advertisements contained in the linked sites are neither approved nor endorsed by Sicky, and Sicky is not responsible for such information, products or advertisements.
If patients require more information regarding Sicky, its services and facilities, they can:
Visiting our website you can submit a compliment, complaint or suggestion at www.sicky.com.au
A response to your complaint will be made within 30 days of receipt of your complaint. You can make a complaint to the Office of the Australian Information Commissioner if you are unhappy with our response, see www.oaic.gov.au